Question 1

How do I get a price estimate?

Accepted Answer

Use our online quote tool for an instant price range — it takes about 2 minutes and requires no commitment. For commercial accounts or complex infestations, we schedule a brief consultation first.

Question 2

Are your prices competitive?

Accepted Answer

We aim to be straightforward with pricing. Contact us for a quote on residential services, which include a 30-day guarantee. We do not charge hidden travel fees within our service area.

Question 3

Do you offer recurring service plans?

Accepted Answer

Yes. Monthly, bi-monthly, and quarterly plans are available for both residential and commercial properties. Plans include priority scheduling, discounted rates, and automatic follow-up visits.

Question 4

Is there a charge for the initial inspection?

Accepted Answer

For residential pest control inquiries, we often include a property walkthrough with the first treatment at no extra charge. Termite inspections are priced separately and include a written findings report.

Question 5

Is the treatment safe for children and pets?

Accepted Answer

We use integrated pest management (IPM) practices and select products appropriate for homes with children and pets. For most treatments, we recommend keeping pets and children out of treated areas until the product dries — typically 30 to 60 minutes.

Question 6

Do I need to leave my home during treatment?

Accepted Answer

For standard interior treatments, we recommend that residents and pets leave during the service and return once the treated surfaces are dry. Fumigation-based services require vacating the property for a longer period — your technician will give you specific instructions.

Question 7

What should I do to prepare for a visit?

Accepted Answer

For general pest control: clear clutter from under sinks, pull appliances slightly away from walls in the kitchen, and make sure your technician can access the perimeter. For termite inspections: clear access to crawlspace hatches, the attic, and the garage. We will send a prep sheet after booking.

Question 8

Are your products safe for my garden and landscape?

Accepted Answer

We select products with minimal run-off risk and apply them in a targeted way. We avoid broadcast applications to soil near vegetable gardens or pollinator plants where possible. Let your technician know about any specific landscaping concerns.

Question 9

What is your 30-day guarantee?

Accepted Answer

If the same pest issue returns within 30 days of your treatment, we come back at no additional charge — no questions asked. This applies to all standard residential treatments.

Question 10

How do I schedule a return visit?

Accepted Answer

Call us or use the customer portal. Return visits covered under the 30-day guarantee are prioritized and typically scheduled within 48 hours.

Question 11

What happens if I see more pests right after treatment?

Accepted Answer

Some increase in activity immediately after treatment is normal — pests that were hiding may become more visible as products take effect. If activity does not subside within 5–7 days, contact us and we will assess whether a follow-up is needed.

Question 12

Do you provide a written service report?

Accepted Answer

Yes. After every visit you receive a service summary that includes what was found, what was applied, where it was applied, and any recommended follow-up steps.

Question 13

How long does it take to get rid of bed bugs?

Accepted Answer

Most bed bug infestations require 1–3 treatments spaced 2 weeks apart. The number depends on the severity of the infestation and how well the prep protocol was followed. Heat treatment can resolve infestations in a single visit for suitable properties.

Question 14

What is the difference between a termite inspection and a termite treatment?

Accepted Answer

An inspection is a visual and probing assessment of the property for evidence of wood-destroying organisms. A treatment addresses an active infestation or applies a preventive barrier. Inspections are required before most real estate transactions. We provide both.

Question 15

Why do I keep getting ants even after treatment?

Accepted Answer

Ants are persistent. If a colony is large or well-established, multiple treatments may be needed. Sanitation — removing food and water sources — is critical to long-term success. Our technicians will identify the entry points and conditions driving the activity.

Question 16

Do you handle rodent exclusion as well as trapping?

Accepted Answer

Yes. Trapping without exclusion is a short-term fix. We identify and seal entry points as part of a complete rodent control program. Exclusion work pricing depends on the extent of access points found during inspection.

Common questions answered

Booking & Pricing

Safety & Preparation

Service & Guarantees

Pest-Specific Questions

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